What is Telehealth?

The Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services defines telehealth as the use of electronic information and telecommunications technologies to support and promote long-distance clinical health care, patient and professional health-related education, public health and health administration. Technologies include videoconferencing, the internet, store-and-forward imaging, streaming media, and terrestrial and wireless communications.

Reference: https://www.healthit.gov/telehealth

What devices does HCXP support?

As long as you have a connection to the internet HCXP is available on any device! We like to use iPads but other tablets and mobile devices will work just as well!

How quickly can I see reports?

At HCXP your results are shown instantly and in real-time. No more waiting for your results. Our data is actionable right when you need it!

Is HCXP a HCAHPS vendor?

Per CMS guidelines electronic surveys are unable to be used for HCAHPS.
We are working towards this change but as of right now we are unable to submit. You can however use our solution for prelim assessment of HCAHPS. See how you are doing in real-time without waiting for your results!

What type of IT integration is needed to implement HCXP?

Our point of care solution HCXP Survey utilizes the cloud so the only IT assistance needed would be to gain access to the wireless network.
Once you are connected the application is ready to go!
We pride ourselves on our quick roll-out and implementation so get started right away!
With HCXP Voice we take care of most of the heavy lifting so implementation is done quickly and easily via an onboard CRM!