Tired doctor sitting alone in hallway

There are a lot of wise sayings about mistakes and how they make us better human beings but if they are so good for us, why do they feel so bad and why is it so hard to admit them at work? Most people will say they feel that that admitting an error is tantamount…

patient_satisfaction

With so much written about the patient experience, understanding what your hospital or you as an individual can do to improve it can be a daunting prospect. But when it boils down to it, patients receiving care at your facility want just four things from you and your staff. Given the complexities of achieving high…

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