1

It’s a proven and well-documented fact that the more hospitals invest in the patient experience, the more profitable they become (see our previous blog posts for details). With this fact in mind, it makes perfect sense for your hospital to build a strategy which prioritizes investing in the Patient Experience. But let’s take a quick…

Good Communication concept in a filament lightbulb.

We all know that good communication lies at the core of quality patient care, but what does good communication look (or sound) like and are you really sure that you’re practicing it? Here’s 7 areas to think about when it comes to having good communication with your patients… Use good manners Good manners may sound…

© HCXP Inc 2017 All Rights Reserved.