cars

Let’s imagine for a moment you’re in the market for a new car. Your current one is a wreck – it is belching black smoke out of the back, it’s covered in rust, the electrics are shot and you never know from one day to the next, whether you’re going to make it to your…

How_Slow_Patient

It was back in the mid 1900’s that patient satisfaction assessments were first introduced. Designed to allow meaningful comparisons of healthcare quality by standardizing how satisfaction experience is measured, many hospitals see these assessments today, as a useful tool which helps to identify areas for improvement and raise the overall quality of service. But whilst…

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